We received a call from a customer in Dublin 6 who had a broken handle on a Topline tumble drier. The machine was over 10 years old so he initially enquired to see if we could get a new replacement handle for a older machine. We proceeded to ask the customer for the make and model of his machine and got in contact with our suppliers, the part was in stock and we were told we would have it the next day.
We were then able to call the customer and give him the good news, that we would be able to get the part and fit it within the next 2 days along with a full quote for the job. The handle arrived with us the next day and we were able to fit the part within the hour and for the estimated price.