We received a phone call to our office yesterday afternoon from a customer in County Kildare who described their Zanussi double electric oven as not working. The customer was unsure as to why it was not working, so we suggested the best idea would be for a technician to call out the next morning to investigate the machine.
The technician arrived to the house this morning and upon inspection of the machine he could see the oven was not heating up. He explained to the customer that this meant they would need to replace the oven element. As the technicians carry a stock of common spare parts in the van he was able to replace the 2500w oven element there and then. He had the job completed and the oven back to full working order within the hour.