Bosch washing machine not spinning

The office received a call from a customer who had tenants in a property they were reporting their Bosch washing machine had a fault and was not spinning. This can happen for several different reasons so it was agreed that the best idea was to send out a technician to investigate the machines fault. The customer then gave us their tenant’s details and asked us to arrange with them a suitable time for the technician to call out and to send on the invoice to the landlord when the job was completed.

The technician called out to the house at the arranged time. He had a look at the machine and on inspection he could see that the fault lay with the carbon motor brushes and this was stopping the machine from spinning. The technician then replaced the carbon motor brushes and the machine was back working correctly. The technician was then able to send on the invoice to the landlord after the work had been done.

Oven door – glass out of place

We received a phone call from a lady in Dublin with a broken oven door as her son had stood on the oven door and as a result the glass had popped out of place and the oven door would not close properly.

We sent out one of our technicians to have a look first thing the next morning and he diagnosed that the glass could be saved and could be reset into the oven door rather than having to replace the glass or the entire door. Our technician then took the door home and sealed the glass back into the door. When this had set he was able to bring the door back to the house and attach the door back on the oven.  The job was completed with minimal cost for the customer.

Zanussi double oven – not heating

We received a phone call to our office yesterday afternoon from a customer in County Kildare who described their Zanussi double electric oven as not working. The customer was unsure as to why it was not working, so we suggested the best idea would be for a technician to call out the next morning to investigate the machine.

The technician arrived to the house this morning and upon inspection of the machine he could see the oven was not heating up. He explained to the customer that this meant they would need to replace the oven element. As the technicians carry a stock of common spare parts in the van he was able to replace the 2500w oven element there and then. He had the job completed and the oven back to full working order within the hour.

Topline Tumble Drier – Broken handle

We received a call from a customer in Dublin 6 who had a broken handle on a Topline tumble drier. The machine was over 10 years old so he initially enquired to see if we could get a new replacement handle for a older machine. We proceeded to ask the customer for the make and model of his machine and got in contact with our suppliers, the part was in stock and we were told we would have it the next day.

We were then able to call the customer and give him the good news, that we would be able to get the part and fit it within the next 2 days along with a full quote for the job. The handle arrived with us the next day and we were able to fit the part within the hour and for the estimated price.

Siemens washing machine – will not spin

Yesterday we received a call from a lady in Wicklow whose tenant was having a problem with their Siemens Washing Machine. We took the tenants details and arranged with the tenant for a technician to call out to the house the next day.

So today our technician called out on time and inspected the washing machine. It had been reported by the tenant that the Siemens Washing machine was not spinning. The technician diagnosed the problem as a snapped belt. The technician had the belt required in stock in his van and had the belt fitted and the job completed for the estimated price within the hour.

This is our new blog! Welcome!

Over the next few weeks and months we will be posting about jobs we have done, along with useful hints and tips to keep your appliances in top top condition.